Visitation Pre-Intake

Before we can set you up with visitation, we need to gather some information from you.

Please fill out the Pre-Intake form above (which takes about 3 min to complete)

You will get a confirmation that we have received your pre-screening and we will be in touch with you within 48 business hours to schedule an intake to go over policy and procedures.

What is Supervised Visitation?

The public policy of the state of California is to protect the best interest of children whose parents have a custody or visitation matter in family court.

Sometimes, based on issues of protection and safety, a judge will order that a child only have contact with a parent when a neutral third person is present during the visit.

This type of supervised contact can be ordered by the court as nonprofessional or professional, and the court determines which type of supervision is necessary.

For further information and general questions or to set up an intake appointment if you have not been contacted within 48 business hrs after completing your pre-intake: 

Contact our Visitation Coordinator via email at or by phone (619) 683 9340 ext. 33026

  • Please note, when you come in for your intake a processing fee of $25 per party will be collected. 
  • Please bring with you a valid govt. issued ID, and
  • Any court documentation pertinent to your case.

POPS Professional Supervised Visitation

POPS offers court-approved Professional Supervised Visitation Monitoring, following The California Family Code Sec. 3200.5 and Standard 5.20. Uniform Standards of Practice for Providers of Supervised Visitation.

We are one of two secured facilities in San Diego county. Parents have access to a family room and kitchen for the duration of the visit, making our visitation area one that promotes quality parenting time in a home-like setting.

Our Professional Supervised Visitation program was designed to provide the court with unbiased, accurate reporting of parent/child(ren) interaction. Our professional provider objectively observes and records all interactions, documenting in neutral and unbiased language a report of every visit. Participants may purchase a copy of the visitation reports and furnish the reports to the court.

Supervised Visitation Terms and Definitions

California Family Code Section 3200 defines 'provider' as any individual who functions as a monitor, as well as supervised visitation centers.

Supervised visitation is contact between a noncustodial party (NCP) and their minor child/ren (MC) in the presence of a neutral third party. Supervised visitation may be professional or nonprofessional and is determined and ordered by the court based upon the child/ren's best interest.

Nonprofessional provider is any person who is not paid for providing supervised visitation services, oftentimes this can be a relative or family friend who meet requirements set forth in the California Family Code for Nonprofessional providers.

Professional provider is any person who is paid for supervised visitation services or an independent contractor, employee, intern or volunteer operating independently or through a supervised visitation center or agency.